[Jobs] Fwd: Facebook is hiring a quantitative researcher with survey background

Leora Lawton llawton at berkeley.edu
Sat Dec 2 19:01:06 PST 2017


Facebook is hiring a quantitative researcher with survey background



Online application: https://www.facebook.com/careers/jobs/
a0I1H00000LBqkNUAT/?q=quantitative%20researcher&location=menlo-park





*Job Description:*




SMB Quantitative Researcher

(Menlo Park, CA)

Facebook's mission is to give people the power to build community and bring
the world closer together. Through our family of apps and services, we're
building a different kind of company that connects billions of people
around the world, gives them ways to share what matters most to them, and
helps bring people closer together. Whether we're creating new products or
helping a small business expand its reach, people at Facebook are builders
at heart. Our global teams are constantly iterating, solving problems, and
working together to empower people around the world to build community and
connect in meaningful ways. Together, we can help people build stronger
communities — we're just getting started.

The SMB (Small and Medium Business) team contributes directly to this
mission by connecting every small business in the world with their
customers on Facebook and helping them grow through solutions like pages,
advertising, and messaging. We succeed when we help our customers grow
their business. The SMB team at Facebook is one of two sales channels
responsible for Facebook’s multi-billion-dollar advertising business. Our
team specifically manages more than 99% of Facebook’s 6 million
advertisers. And our potential business is even larger with more than 70
million active business pages on Facebook. We’re just getting started. This
is an exciting time at Facebook as understanding advertisers is more
important than ever. This role will be responsible for designing, executing
and delivering high-impact research to influence SMB's strategies in sales,
marketing, and service. The ideal candidate is experienced in quantitative
and qualitative research, data driven, and passionate about helping
advertisers be successful on Facebook and grow their business. This is a
full-time position based in our Menlo Park HQ.
Responsibilities

·         Design and execute custom centric research to support the
objectives of various SMB teams, including sales, marketing, and service.

·         Understand KPI’s of different SMB teams and influence tier
strategies through quantitative and qualitative research

·         Represent the voice of SMB advertisers to internal teams — e.g.,
what help/support do advertisers want from us? how do advertisers feel
about existing programs?

·         Develop insights (quantitative/qualitative) using a variety of
internal and external sources

·         Work closely with SMB teams to identify and scope research topics

·         Design studies that address both advertiser behaviors and
attitudes

·         Employ creative and innovative research methods to understand
advertiser needs

·         Apply your expertise in survey design, quantitative analysis, and
data mining to derive insights to show value or uncover missed opportunities

·         Package these insights effectively and deliver them to SMB
stakeholders and leadership team
Minimum Qualifications

·         Advanced degree in social sciences, economics, statistics,
applied mathematics, operations research, or similar quantitative field

·         Experience in statistics including experimental design, sampling
approaches, statistical testing, modeling, and data mining techniques

·         Experience writing survey questions and using survey authoring
platforms (e.g. Qualtrics, SurveyMonkey, etc.)

·         Experience in applied research with focus areas such as operation
research, consumer behavior or marketing

·         Experience building analytical models and working with structured
and unstructured data sets

·         Experience in the languages of data manipulation (e.g. SQL) and
statistical analysis (R or similar)

·         Working experience in combining quantitative findings with
qualitative research data and recommending actions

·         Experience in communicating analysis and results to any audience,
including non-technical audiences
Preferred Qualifications

·         2+ years experience in a quantitative field, such as consulting,
market research, etc.
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